The Plumber Company

I had The Plumber Company service my Navien Combi System for a few years now, yesterday they came out and told me I needed a new system (we had been struggling with losing hot water, the heat not coming for quite some time) so I knew this to be true. The company that originally installed the unit was NOT even considered for servicing or new install, as they did a horrible installation. SEE PIC A, PIC B is the installation that The Plumber Company just did, what a dfference. This team of 3 did a fantastic job.

So many great things with this company. Alexis did a awesome job getting me scheduled and installed with ease, the whole process was perfect. The technician Ryan and his crew Angel and Matt were such hard workers and so knowledgeable with every question I had. Definitely will recommend them and use them again in the future.

I want to express my sincere gratitude for the outstanding service provided by Shane the plumber who works for The Plumber Company. After two weeks without heat and numerous unsuccessful attempts to fix my Weil McLean boiler, Shane's optimism and relentless efforts were a breath of fresh air. He quickly identified and resolved the issue, ensuring that my home will be warm, merry, and bright for Christmas. Thank you, Shane, for your exceptional skill and dedication.

I saw one of their vans and the driver was driving like he was drunk. License plate 65865 on Friday morning

We had a new radiator installed and some leaky valves and vents on our steam heat system. Super responsive and easy to communicate with. Someone came to the house and gave me an estimate before the work started. Folks came on time every time. They did the work exactly at they said and charged exactly what they said they would charge. Folks cleaned up after themselves and were kind and courteous the whole time they were at my house. For a new radiator, 3 new valves, and a new vent it was $2,512. I really can’t tell you if that’s a fair price or not since I know nothing about being a steam heat repair service but I think it’s good to talk about money whenever money is involved. I’ll definitely call them again when I need more work done.

Excellent company and even better customer serviced. Saw a leak in my 5 yr old water heater 2/2/22 @ 9:00am. Spent about 1.5 hrs calling around, getting estimates. Not only did they have the best full estimate, Alexis also did all the leg work finding the warranty and supplier. No other company even offered to do that. Saving me hundreds. They did everything and were completely finished at my home by 1:30. Unbelievable service. Maybe a bad day very painless. Greatly appreciated Alexis and Angel. Top quality service and people. You will be the company I call moving forward.

I actually posted a very positive response several months ago, that was before there was a problem. After installing the new heating system and chimney liner the final part was to install a chimney cap. The first cap blew off within 24 hrs, the second one dangled on the chimney side within 48 hrs. The guys that came to remove it reported that they were plumbers, not chimney/roof guys. I have emailed, called, texted and left a message on the company website, NO ONE has gotten back to me about completing the project. They did a nice job otherwise and the crews that came out were nice as well. Now that there’s an ongoing problem, the owner/office person presents as incredibly unprofessional. Very disappointing

I saw water leaking from my hot water heater at 9:00 am today. Called the Plumber Co and they sent someone right away. It is 3:00pm the same day and they have installed a new heater removed my old one cleaned up perfectly. Angel was very helpful answering all my questions and making me very comfortable with a new plumber. I would recommend them